Online Privacy Notice
Your privacy is important to us. This privacy statement explains how we, HPD Software, will collect, store and process your Personal Data in line with the requirements of relevant privacy laws and regulations.
What Personal Data do we collect?
In the running and maintenance of our website, we collect and process some Personal Data about you. You provide us with this data directly when you fill out an online registration or request form. We also collect some information indirectly from you by recording how you interact with our website by using technologies such as cookies. The data we collect can include one or more of the following:
Use of our site data:
We do not normally obtain or purchase any data about you from third parties, but if we receive such data, it will be the responsibility of HPD Software to ensure appropriate data security.
Why do we collect your Personal Data?
We collect and process your Personal Data on the basis of legitimate interest, where both you and HPD Software benefit from the business relationship. This may take the form of a contractual requirement, or a requirement necessary to enter into a contract. You are not obliged to provide your Personal Data. However, as a possible consequence of not providing the required data, HPD Software may not be able to support your business appropriately. HPD does not use your Personal Data for automated decision-making processes or profiling.
In providing your Personal Data, you support HPD Software in improving your business, in ways such as:
We also use your Personal Data for business, regulatory and legal purposes:
The information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
In any event, we are committed to ensuring that the information we collect and use is appropriate for the purposes above, and does not impact your privacy. We only collect data that is relevant to the purpose of processing and no information is collected without reason.
When HPD Software contacts you, our aim is not to be intrusive, and we endeavour not to ask irrelevant or unnecessary questions.
If HPD Software intends to process the Personal Data for a purpose other than those stated in this document, we shall provide you with the appropriate information and request your consent before doing so.
With whom will we share your Personal Data?
HPD Software will not share your Personal Data with any organisation outside of the HPD group of companies, consisting of;
We will not share your Personal Data with any third party without first obtaining your consent. Should you provide your consent, we will only pass your data on to third parties with whom HPD Software has a contractual arrangement in place, who will be obliged to keep your details securely, and to use them only for the contracted purpose. When they no longer need your data to fulfil this service, they will dispose of the details in line with HPD Software’s procedures.
There will be circumstances where your Personal Data may be transferred across borders to countries outside of the EEA, within the HPD group of companies. For such cross-border transactions, appropriate safeguards have been put in place to protect your Personal Data and to ensure it is processed, stored and disposed of appropriately.
Where will your Personal Data be stored?
Personal data collected by HPD Software may be stored and processed in your region or in any other country where HPD Software or its service providers maintain facilities. HPD Software maintains data centres in the United Kingdom, Australia and the United States. HPD Software’s service providers maintain data centres in the United Kingdom and other countries in the European Union, Australia and the United States.
Typically, the primary storage location and any backup location is in your region. HPD has chosen the storage location(s) to operate efficiently, to improve performance and to create redundancies to protect the data in the event of an outage or other problem. We take steps to ensure that we process the data we collect according to the provisions of this privacy statement and the requirements of laws applicable at the data location.
For how long will we keep your Personal Data?
We govern data retention periods according to specific business-sector requirements and stated practices, as well as the type of data and the context in which we collected the data.
HPD Software is required to retain some information in accordance with the law, such as information needed for income tax and audit purposes, for a period no longer than that specified by such laws.
For as long as we maintain a non-contractual business relationship, and notwithstanding any legal requirement, as stated above, we will retain your data for a maximum of 5 years from the last date of contact. After this time, we will permanently dispose of your data.
If you become a client of ours under contract, we will retain your data for the duration of our relationship and, notwithstanding any legal requirement as stated above, for a maximum of 5 years after termination of the contract.
We may retain Personal Data for additional periods depending on individual business needs. You will be contacted and kept informed regarding such requirements. HPD Software will always endeavour to only keep your data for as long as deemed necessary.
If at any time before the end of the stated retention period you would like us to remove your data from our database or your preferences otherwise changed, notwithstanding any legal requirement as stated above, please contact us at firstname.lastname@example.org.
What are your rights regarding your Personal Data?
At any point while HPD Software is in possession of or processes your Personal Data, as the Data Subject you have the following rights:
We will forward on all of the above requests should there be a third party involved in the processing of your Personal Data.
You can find out more information about HPD’s Subject Access Request procedures, or submit a Subject Access Request to HPD, by following this link.
How can you access and control your Personal Data?
If HPD Software holds Personal Data about you, you can request the following information about the processing of the data:
You can also request the following at any time:·
You can send any request to email@example.com. When making requests regarding your Personal Data, you will be asked to verify your identity.
settings however this may affect the functionality and experience of our site. Please visit the help section of your website browser to learn how to turn your cookie settings off.
How can you file a complaint?
If you wish to make a complaint about how HPD Software, or other third parties contracted by HPD Software, process your Personal Data, or how we have previously handled your complaint, you have the right to complain directly to the Supervisory Authority and HPD Software.
The details for each are:
Who can you contact?
As the data controller, HPD Software is responsible for your Personal Data that it collects. Should you wish to contact someone regarding any of the information above, please contact us at firstname.lastname@example.org.