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SOFTWARE SUPPORT
While our main aim is to provide clients with our market-leading software packages, I-Factor and Aquarius, at HPD we go further to help you. We want to be sure that you achieve the best results you can.
HPD wants you to get the most out of your business, which is why we offer:

• expert advice
HPD employs experienced personnel from the finance industry and can advise clients on matters related to best practice.

• hands-on training
At HPD we provide installation and hands-on user training for our software products. This can be repeated from time to time, as new software is introduced or as staff progress.

• our full support
We offer comprehensive support to our clients after formal acceptance of the software. This includes fault-fixing, help facilities and the supply of any new software releases.

• system enhancement
Although HPD’s software is rich in its functionality it is still enhanced from time to time. These extra features are then incorporated into new software releases so that all clients can benefit.

• outsourced operations
Through HPD’s Service Centre we can offer our software to finance companies wishing to outsource the whole IToperation for its ‘back-office’ processes.
HPD offers a highly secure connection to the finance company users and their clients over the Internet.
HPD is responsible for all the
end-of-day and end-of-period procedures, and for making the factoring service available to clients throughout the year.